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Please be advised that youth staff may not offer one-on-one supervision or administer medication. Our team is happy to provide accommodations to ensure your child has a great experience in our youth centers. Our team of experienced youth staff undergo stringent background checks and must be recently certified in CPR and basic first aid. In case of a true medical emergency, onboard medical staff are just a phone call away. Clergy traveling as Guests onboard our vessels are welcome to conduct services while sailing. They should leave their name, cabin number, and services offered at Guest Services and they will be contacted by a member of the Cruise Director's Staff.
Onboard Entertainment
Of course then you need to know where to get a good TA... It appears you've booked directly - in which case, you're in the hook for any time and effort to contact Princess. 2Members are eligible for a higher tier level on the next cruise following completion of necessary cruises and/or cruise days.
How do you get out of a $28,000 timeshare mistake? Definitely not like this
But it becomes the customer's problem when he relying on the mistake caused by management is not allowed to board the ship. I call first thing in the morning and wait time is less. Almost immediately I ask to speak to a supervisor or customer relations. The Princess person on the phone obviously did not realize the need to prove entry into the US would be allowed was needed. For someone with a USA birth certificate, that would be proof of US citizenship and the driver's license would be proof of identity.
How to reach a person at Princess Cruise Lines
Princess is good about refaring if prices go down(if you ask) but you do have to remember that you lose the original perks (specialty dining, OBC, etc) and will instead get any current perks if any. You always have to check out if it is better for you. $500 sounds substantial so will probably be best to refare. As for your deposit, is it really nonrefundable or are you just assuming it is? The exclusive occupancy fare is for solo guests occupying a stateroom alone and who paid the single traveller supplement.
Children’s menus are offered in main dining rooms and by request at specialty restaurants. Kids eat for half price in our specialty restaurants. Pizza, burgers, hot dogs and ice cream can be found at various dining locations.
From shipboard policies to Wi-Fi, youth programs, and dining reservations, find all you need to know on board.
Sure, Princess have not handled this well but you'll still have a nice cabin and after a day on board your location will not worry you, I hope. Now, if I am being ridiculous about this (remember, I am tired), just tell me. So, after I convinced my husband we had to spend "just a little bit more" to be "practically" midship, we got booted to the back, wasted our money, and I think I'm being ghosted. One thing I learned from Cruise Critic is to tell Princess Cruise Line that if you want to avoid them moving your cabin have your booking marked no upgrade. Note that if you do not mind an upgrade offer to a better type of cabin, for example an inside to a balcony or a balcony to mini-suite and so on have it marked as meta upgrade only.

In January, we got notification that our Denali History tour was shortened to 17 miles, It was not in the excursion section and neither was the Tundra Tour. Denali Park is offering both tours and I asked 3 Princess reps (after being on hold for each 2 hours) if I booked through the Park, would my fare be reduced. I appreciate you are tired and having your cabin changed isn't great....but in the whole scheme of things you will both have a great cruise. We actually prefer aft cabins to mid ship - the extra walk after a big meal and drinks is good for us!
Booked Guests
Stateroom TVs feature several categories, including a family/kids section. Movies Under the Stars offers family-friendly options throughout your cruise. Family activities include festivals, entertainment, Discovery at SEA experiences such as Stargazing, dining events and, of course, Movies Under the Stars®. Please contact us with any questions or reservations for specific childcare and family activities.
Princess Cruises Launching New App for Passengers - Cruise Hive
Princess Cruises Launching New App for Passengers.
Posted: Sat, 02 Dec 2023 08:00:00 GMT [source]
Timely reporting of an incident is also imperative so that necessary law enforcement notifications can be made as expeditiously as possible. Incidents may be reported at any time by dialing the Purser’s Desk. Missing persons or criminal activity may also be reported to the on board Security Department by dialing the Purser’s Desk. Any situations requiring medical assistance can be reported to the Medical Department at any time by dialing 911 or through the Purser’s Desk. Stateroom Smoking Policy Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies. This reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free.
Our ships have all the amenities you need for a real vacation, one where you can recharge and reconnect with loved ones. Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin. Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department. Go to the MedallionClass® app, and under your OceanProfile select the “accessibility & dietary requirements” tab. Dietary restrictions and food allergies can be added here or sent to
Guests who have purchased travel protection should verify with their policy carrier regarding Baggage Protection, which may include baggage delay coverage. Please keep all receipts for submission and contact your travel plan administrator for assistance. Every Princess ship is equipped with an advanced cellular communications network.
Right now customer service is not the greatest but the people on the ship are wonderful (generally). After all this is behind you I am sure you will have a wonderful cruise. Dine when and how you want with this new offering that lets you customize every aspect of mealtime. Make reservations for the main dining room or specialty restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. Which forms of payment can you use at the Princess Casino?
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